Parenting Point

FAQ

+ Is this right for me?

Whether you are expecting your first child, or a parent to teenagers, we can help you find your meaningful and fulfilling work-life balance.
We support parents before, during and after maternity, paternity, adoption and parental leave. We also support parents looking to identify and achieve their next career move and establish a meaningful and fulfilling work-life balance in this new chapter. We work with parents who are self-employed and parents working in all sectors and sizes of organisation.
Find out more about our Work. Life. Parent Programme and 1:1 coaching options here.

+ How will this help me?

Like with any change, becoming a working parent brings unique practical and emotional challenges. As our working parenthood journey evolves, so do the challenges we face.
We empower parents to successfully navigate these changes with confidence, tackling common concerns such as: ‘feeling guilty’, ‘questioning value’, ‘loss of self-identity’, ‘managing expectations’, ‘setting boundaries’ and ‘finding work-life balance’.
Find out more about our Work. Life. Parent Programme and 1:1 coaching options here.

+ What’s the time commitment?

Our Work. Life. Parent programme consists of three 2-hour long sessions delivered over a 6-week period.
Our 1:1 coaching programmes are designed around your needs, availability and budget. We also offer single coaching sessions to meet specific needs.
Contact us to find out more.

+ Where is it available?

Our virtual Work. Life. Parent Programme and 1:1 coaching is available globally. We deliver programmes and coaching in-person at a select number of locations.
Contact us to find out more.

+ When is it available?

We run several Work. Life. Parent Programmes each year. Please contact us to discover the next available programme dates.
1:1 coaching is available throughout the year, subject to availability.

+ Why should I choose Parenting Point?

Parenting Point combines experience in psychology, organisational development and change and parenting to provide credible, practical and results-focused solutions.

We are committed to delivering a positive impact for the parents and organisations we support. Our science-based coaching and development is delivered with compassion. We positively challenge businesses to make the changes that matter most to their people.
Find out more about our approach here.

+ Are your programmes fixed or bespoke?

Both. We deliver our Our Work. Life. Parent Programme runs throughout the year and is open to everyone. This programme can also be delivered in-house – virtually or in person. We will design additional development programmes to meet your specific requirements.
Our 1:1 coaching is designed to meet your specific needs and budget.
We also offer bespoke consultancy services and event speaker services.
Find out more about our products and services here.

+ What’s the evidence behind your approach?

Our solutions are based on the latest research in psychology and behavioural sciences. We use evidence-based coaching and therapeutic techniques and deliver these in practical and relevant ways, making them highly applicable to work and home life.
We also conduct and publish our own working parent research.
Please contact us to find out more.

+ Where do you operate?

Our virtual Work. Life. Parent Programme and 1:1 coaching is available globally. We deliver programmes and coaching in-person at a select number of locations.
Contact us to find out more.

+ Privacy Policy

Parenting Point Limited Privacy Notice
Parenting Point Limited (“we“) are committed to protecting and respecting your privacy.

This notice (together with any terms of use on our website(s), any contracts between us and any other documents referred to in this notice) sets out the basis on which any personal data we collect from you, that you provide to us, or that we obtain about you from other sources, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website(s), or by providing us with any information about yourself, you are accepting and agreeing to the practices described in this notice.
For the purpose of the General Data Protection Regulation (Regulation (EU) 2016/679, the “GDPR”) as amended or replaced from time to time (“Data Protection Law”), the data controller is Parenting Point Limited, a company registered in England with company number 12852012.
Our Data Protection Officer for the purpose of Data Protection Law is contactable by email at jayne@parenting-point.com.

Information we collect from you
We will collect and process the following data about you:

1.1. Information you give us. This is information about you that you give us by filling in forms on our website(s) (“our site(s)“) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you send us an email, call us, register for any purpose on our sites, give us your details at an event, submit an enquiry, request a call-back, use our products and/or services, make a complaint to us, report a problem with our site(s) or services, and when you apply for a role with us. The information you give us may include your name, address, e-mail address, phone number, work details, education details. If you apply for a job with us, then it will include all personal information that you provide in your CV and/or application. If you provide any information about any other individuals such as colleagues or next of kin, you warrant to us that you are entitled to provide that information to us and to authorise us to process it on the same basis as we will process the rest of the data you provide about yourself.
1.2. Information we collect about you. With regard to each of your visits to our site(s) we will automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site(s) (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

Cookies
Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. For detailed information on the cookies we use and the purposes for which we use them, see below.
What cookies are used on our site(s)? The cookies we use on our site(s) are broadly grouped into the following categories:

Essential – Some of the cookies on our site(s) are essential for us to be able to provide you with a service you have requested. An example of this could be a cookie used to enable you to log into an account on our site(s) or which allows communication between your browser and our site(s). Our cookie preference cookie described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our site(s) without these cookies
Analytics – We use analytics cookies to helps us understand how users engage with our site(s). An example is counting the number of different people coming to our site or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited our site once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our site was performing and improve it without these cookies.
User Cookies – We use cookies to improve your experience by remembering your preferences so we know how you like to use our site(s). Examples of this would be remembering you so that you are served with the same content or to remember you when you come back to our site(s).
Social Sharing – We use third party cookies to allow you to share content directly on the social networking/sharing sites like LinkedIn and Twitter. Examples would be if you wanted to “like” or “tweet” about us or our products or services. Please see our “Third Party Cookies” section below for more details.

How can I reject or opt out of receiving cookies? You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site(s). Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use our site(s). The “Help” menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For more information about cookies and how to stop cookies being installed or how to delete existing cookies from your hard drive visit the following website: http://www.allaboutcookies.org.

Third party cookies. Some of the cookies described in the “What Cookies are used on our Site” section above are stored on your machine by third parties when you use our site(s). Third parties may also read cookies on your browser to collect information or to serve content or advertisements to you. We have no control over these cookies or how the third parties use them. They are used to allow that third party to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see:

Internet Advertising Bureau website at http://www.youronlinechoices.com/ where you will be able to opt-out of receiving Interest-Based Advertising cookies from some of the third parties listed below; and/or
If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website.

Purposes for which we may process the information
We use information held about you in the following ways:

3.1. Information you give to us. We will use this information: To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

to provide you with our services where we are contracted to do so by, for example, your employer;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to provide you with information about us or our services that we feel may be of interest to you. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data or let us know by contacting us using one of the methods set out in this notice;
if you are a “consumer” to send you marketing communications only where we have the relevant consent as required by applicable law;
to notify you about changes to our services;
to process and deal with complaints or enquiries;
to ensure that content from our site(s) is presented in the most effective manner for you and for your computer;
where you have submitted an application to work with us, to evaluate and manage your application, and if you are successful, to arrange and manage your work with us. Please note that, where you are asked to provide information to us which is of a sort that is necessary to enable us to perform a contract or fulfil a request that you make (eg contact, delivery or payment information) it is a requirement for us to enter and perform such a contract or fulfil your request that you provide that information – if you do not do so, we may not be able to perform your contract or fulfil your request.

3.2. Information we collect about you.
We will use this information:

to administer our site(s) and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site(s) to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site(s) safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site(s) about goods or services that may interest you or them.

Disclosure of your information
4.1. If you post a message or if you upload any other content to our site(s), you agree that:

Such message or other content may be published on our website;
You will comply with the Parenting Point Terms of Use and Registered User Terms.

4.2. You agree that we have the right to share your personal information with:

4.2.1. For administrative purposes, any of our group undertakings, as defined in s1161(5) of the UK Companies Act 2006, provided that they either:

are within the European Economic Area;
are in a country that the European Union has decided has adequate data protection laws in place; or
have provided appropriate data protection safeguards of the sort approved by the European Union and provide effective rights and remedies for you.

Any use by other group members of one group member’s personal data beyond administration will be subject to all the requirements of Data Protection Law.

4.3. Additionally, we may disclose your personal information to third parties:

4.3.1. If we outsource any aspect of our business or systems, then we may disclose your personal data to our service provider(s).

4.3.2. In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

4.3.3. If we or a substantial part of our assets are acquired by a third party, in which case personal data held by us about our customers may be one of the transferred assets.

4.3.4. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the terms of any agreement or policy to which we are a party, or to protect the rights, property, or safety of Parenting Point Limited, our customers, or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Legal basis of processing
5.1. Data Protection Law requires us to meet at least one “legal ground” for processing, currently set out in Article 6 of the General Data Protection Regulation. The grounds applicable to the personal data to which this notice relates are:

5.1.1. Where the processing is necessary for us to perform a contract that you are party to, or to take steps at your request prior to entering a contract, that is the ground on which we are processing that data;

5.1.2. Where the processing is necessary for compliance with a legal obligation to which we are subject, that is the ground on which we are processing that data;

5.1.3. Where processing is necessary for the purposes of our legitimate interests or the legitimate interests of a third party, that is the ground on which we are processing that data, provided that your interests or fundamental rights and freedoms which require protection of your data do not override those legitimate interests (our legitimate interests comprise the management, marketing and promotion of our business and services);

5.1.4. If you have given your consent to our processing the data, that is the basis on which we are processing that data.

If more than one of the above grounds apply to the processing of data in question, the applicable ground will be the one that is set out first above.

5.2. Special categories of personal data

If you provide us with any special categories of personal data (that is to say information as to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sex life or sexual orientation or genetic or biometric data) or personal data relating to criminal convictions and offences, it is a condition of us receiving that information that you expressly consent (and you hereby do) to us processing that personal data for the purposes set out in clause 3. Accordingly, if you do not want us to process any such categories of personal data, please do not provide it to us. (Alternatively, in an employment relationship, we may process such data to the extent necessary to give effect to our and your obligations and rights in relation to employment or for the assessment of working capacity.)

Where we store your personal data
6.1. The data that we collect from you will be stored on our servers or those of our service providers. It will not be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) unless:

6.1.1. to one of our group undertakings to which section 4.2.1 applies; or

6.1.2. To a processor acting on our behalf which is either (i) within the EEA, or (ii) in a country that the European Union has decided has adequate data protection laws in place, or (iii) has provided appropriate data protection safeguards of the sort approved by the European Union and provide effective rights and remedies for you.

6.2. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential, and for all use made of your account with such password. We ask you not to share a password with anyone.

6.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site(s); any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Length of data storage
7.1. Our policy is to ensure that personal data is only stored for as long as is necessary for the purposes set out at section 3 above. This may vary according to the type of information and the specific applicable purpose(s). We will retain data only for so long as is necessary for the purposes for which we hold it – if you would like to know what that means in respect of your personal data, please contact us (see section 8.2 below). In determining how long we retain your information we take into consideration our legal obligations, good industry practice, the guidance of relevant UK authorities such as HM Revenue & Customs (HMRC), the Chartered Institute of Personnel and Development (CIPD), and also tax, accounting, health and safety, and employment rules.

Your rights
8.1. You have various rights under Data Protection Law. These include:

8.1.1. The right to ask us not to process your personal data for direct marketing purposes, even if you have given consent;

8.1.2. If our processing is based on your consent, the right to withdraw any consent you may have given for our processing of your data – if you exercise this right, we will be required to stop such processing if consent is the sole lawful ground on which we are processing that data;

8.1.3. The right to ask us for access to the data we hold about you (see section 9 below for further details);

8.1.4. The right to ask us to rectify any data that we hold about you that is inaccurate or incomplete;

8.1.5. The right to ask us to delete your data in certain circumstances;

8.1.6. The right to ask us to restrict our processing of your data in certain circumstances;

8.1.7. The right to object to our processing of your data in certain circumstances;

8.1.8. In certain circumstances, the right to require us to give you the data we hold about you in a structured, commonly used and machine-readable format so that you can provide the data to another data controller.

8.2. You can exercise any of the rights set out above, free of charge, by using any applicable methods set out in our communications with you, or by contacting us at jayne@parenting-point.com. In respect of certain of the rights referred to above, your right may be qualified by the GDPR (which we will discuss with you following your request) or we may need more information from you, which we will ask you for following your request. We may ask you to provide further information in order to confirm your identity. Please also note that if you submit unfounded or excessive (for example repetitive) requests to exercise any of these rights, we reserve the right to make a reasonable charge for providing the requested information or taking the requested action, or to decline your request.

8.3. You also have the right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk) if you are concerned that we are not respecting your rights under Data Protection Law. The Information Commissioner’s Office is the authority in the UK which is responsible for overseeing the application of, and enforcing, Data Protection Law.

Accessing your data
You have the right to obtain from us:

9.1. Confirmation as to whether we are processing (including holding) personal data about you; and

9.2. If we are processing personal data about you, you are entitled to be provided with:

9.2.1. Information as to the purposes for which we process the data;

9.2.2. Information as to the categories of the data that we are processing;

9.2.3. Information as to the recipients or categories of recipients to whom the data has or will be disclosed;

9.2.4. Information as to the envisaged period for which we will store the data, or if the basis on which that period will be determined;

9.2.5. A copy of the data (further copies are available at a reasonable charge, which we will inform you of should you request further copies). Please note that this right is subject to the rights of others in relation to their own personal data, meaning that we cannot disclose data to you if it would involve disclosing data about someone else.

9.3. Please see section 8.2 above as to how to exercise your rights under this section 9. Section 8.2 applies in full to the exercise of these rights.

Other websites
Our site(s) may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to this privacy notice
Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

Contact
Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to jayne@parenting-point.com

+ Terms of Use

Introduction
1.1 This website (“our Site”) promotes the business referred to on it. In these conditions, the business will be referred to as ‘we’ and/or ’our’.

1.2 Use of our Site is on the following terms (the “Terms of Use”). If you do not agree to these Terms of Use, please stop using our Site immediately. By accessing and using our Site you are indicating your acceptance to be bound by these Terms of Use. They are a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with any details provided on our Site about how our Site operates and the services which are available, including our Privacy & Cookie Policy and Trading Terms (if applicable).

1.3 We reserve the right to change these Terms of Use from time to time without prior notice by changing them on our Site.

Accessing our Site
2.1 We cannot guarantee that our Site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of our Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt our Site or any computer system, server, router or any other internet-connected device.

2.2 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our Site and is compatible with our Site. You also understand that we cannot and do not guarantee or warrant that any content on our Site will be free from infection, viruses and/ or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

2.3 From time to time, we may restrict access to certain features or parts of our Site, or our entire Site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

2.4 We reserve the right, in our discretion, to withdraw, suspend or modify our Site or certain features or parts of our Site with or without notice to you, where we have reason to do so. There may also be times when our Site or certain features or parts of our Site become unavailable, whether on a scheduled or unscheduled basis. You agree that we will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of our Site or any service available on or through our Site.

Using our Site
3.1 You must use our Site and the information available from our Site responsibly. No such information may be used for or in connection with any unlawful, immoral or anti-social purpose, or in a manner which is or may be damaging to our name or reputation.

3.2 You cannot use our Site:

for any unlawful purpose;

to send spam;

to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;

to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;

to tamper with, update or change any part of our Site;

in a way that affects how it is run;

in a way that imposes an unreasonable or disproportionably large burden on us or our suppliers’ communications and technical systems as determined by us; or

using any automated means to monitor or copy our Site or its content, or to interfere with or attempt to interfere with how our Site works.

Intellectual property rights
4.1 All content on our Site including but not limited to text, software, photographs and graphics is protected by copyright. We, or our licensors, own copyright and/or database rights in the selection, coordination, arrangement and enhancement of such content, as well as in the original content. Except as expressly set out in these Terms of Use, nothing in these Terms of Use shall give you any rights in respect of any intellectual property owned by us or our licensors. You shall not assert or attempt to obtain any such rights and you shall not use, copy, reproduce, modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, our name, trade marks, logos or other proprietary marks, or any of the content of our Site, in whole or in part, except as provided in these Terms of Use.

If you provide content for our Site
5.1 If you provide any material to our Site (for example, by providing ratings and reviews, comments, articles or uploading any other content in any format (including video) (each “User Content”) you agree to grant us permission, irrevocably and free of charge, to use the User Content (including adapting it for operational or editorial reasons) in any media worldwide, for our own marketing, research and promotional activities and our internal business purposes which may include providing the User Content to selected third party partners, service providers, social media and networking sites.

5.2 You own your User Content at all times, and you continue to have the right to use it in any way you choose.

5.3 By providing any User Content to our Site you confirm that such User Content:

is your own original work or you are authorised to provide it to our Site and that you have the right to give us permission to use it for the purposes set out in these Terms of Use;

will not contain or promote anything illegal, harmful, misleading, abusive, defamatory (that is, it does not damage someone’s good reputation) or anything else that might cause widespread offence or bring us or our business partners into disrepute;

does not take away or affect any other person’s privacy rights, contract rights or any other rights;

does not contain any virus or other code that may damage, interfere with or otherwise adversely affect the operation of our Site;

will, if used to promote your own business or services, clearly and openly state your association with the particular business expressly; and

will not contain any form of mass-mailing or spam.

5.4 If you do not want to grant us the permissions set out above, please do not provide any material to our Site.

5.5 We have no obligation to publish your User Content on our Site and we retain the right to remove any User Content at any time and for any reason.

5.6 We do not edit, pre-vet or review any User Content displayed on our Site. If you believe that any User Content does not comply with the requirements set out in this paragraph, please notify us immediately. We will then review the User Content and, where we deem it appropriate, remove it within a reasonable time.

Our liability
6.1 Although we hope our Site will be of interest to users, we accept no liability and offer no warranties or conditions in relation to our Site or its content, to the fullest extent such liability can be excluded by law.

6.2 There is no limit to what we and the people who provide our services will be liable for if someone dies or is injured because of our negligence or because we have committed fraud.

6.3 Under no circumstances will we, the owner or operator of our Site, or any other organisation involved in creating, producing, maintaining or distributing our Site be liable, whether in contract, tort (including negligence), breach of a statutory duty, even if foreseeable, for any loss of:

profits, sales, business, or revenue;

business interruption;

anticipated savings;

business opportunity, goodwill or reputation;

use of, or corruption to information; or

information.

6.4 If we do not keep to these conditions, then we will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of:

use of, or inability to use, our Site;

use of or reliance on any content displayed on our Site; any mistake, fault, failure to do something, missing information, or virus on our Site or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;

theft, destruction of information or someone getting access to our records, programs or services without our permission; or

goods, products, services or information received through or advertised on any website which we link to from our Site.

General
7.1 Where our Site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources.

7.2 Any formal legal notices should be sent to us using the details set out on our Site.

7.3 Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms of Use.

7.4 If any part of these Terms of Use is found to be unenforceable as a matter of law, all other parts of these Terms of Use shall be unaffected and shall remain in force.

Governing Law and Jurisdiction
8.1 These conditions make up the whole agreement between you and us in how you use our Site. If a court decides that a condition is not valid, the rest of the conditions will still apply.

8.2 The laws of Scotland apply to your use of our Site and these conditions. We control our Site from within the United Kingdom. However, you can get access to our Site from other places around the world. Although, these places may have different laws from the laws of Scotland, by using our Site you agree that the laws of Scotland will apply to everything relating to you using our Site and you agree to keep to these laws. We have the right to take you to court in the country you live in.

How to contact us
9.1 If you experience problems with our Site or would like to comment on it, please feel free to contact us by using the details set out on our Site.